Eric Shantz
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UXLearning ArchitectureInternal Tools

Topic Hierarchy Explainer Site

A standalone site explaining Solace's topic hierarchy

2 weeksSolo build

Solace's topic hierarchy is one of those concepts that is simple to state and genuinely hard to internalize. It is central to how the platform works, and getting it slightly wrong has real consequences, so it generated the same confused questions over and over, from learners and internal folks alike.

A slide does not fix this, because the thing people need is not a definition, it is a feel for how topics and wildcards actually match. You get that by trying it, not by reading it.

Key Outcomes

Fewer repeat questions about how topics work

People get the model faster by trying it, not just reading it

One shareable link instead of re-explaining it every time

A reusable onboarding asset for the team

Interested in working together?

I'm always open to discussing new projects and opportunities in learning technology.